General Info

At the moment we do a mix of order on demand and stock products.  It will state whether the product you order is in stock or will be printed to order.

Depending on the product ordered, the dispatch time will vary.  We aim to get prints printed, checked and posted within 5 working days of payment.

Products such as canvas, backed poster prints etc take longer to produce and we will estimate delivery for each order, but we expect to dispatch within 10-15 working days.

Please be aware that whilst we do our best to adhere to these timescales, there may be times due to circumstances out with our control when we may not be able to.  We will keep you up to date of any delays.

(Delays may be expected near the festive period).

UK

We use Royal Mail for delivery and unless otherwise stated postage is free for UK deliveries.

International

We post outside of the UK. Postage and packaging for orders being sent outside the UK will occur a further delivery charge which will be shown to you before you confirm your order.

All orders are sent via Royal Mail. Please do not request any other method of delivery.

Intentional deliveries will have the relevant Customs information visible on the package.  Depending on the laws of your country, there may be a Customs charge applied, which we have no control over and we are not responsible for these charges.

 

Non-Deliveries

We will keep you up to date on the progress of your order, including despatch dates and delivery information.  If you do not receive your order within the estimated deliver time, please contact us so we can investigate where your order is.

As delivery is outwith our control, we are not responsible for delays within the delivery network.  However, we will do our best to help resolve any issues.

Please note it is not possible to guarantee delivery times on any items.

If the worst does happen and your order goes missing, we will give you the option for a refund or a replacement order be sent.